FAQs

Welcome to the NABTech USA FAQs page. Here, we have compiled a list of commonly asked questions to provide you with quick answers and insights into our surgical instruments. We hope this resource will assist you in understanding our products and help address any concerns you may have. If you cannot find the information you're looking for, please feel free to reach out to our dedicated customer support team for further assistance.

  1. How do I properly sterilize NABTech surgical instruments?

We recommend following the sterilization guidelines outlined in the product manuals provided with each instrument. Generally, our instruments can be sterilized using autoclaving or other validated sterilization methods, such as ethylene oxide (ETO) sterilization. It's crucial to adhere to the recommended sterilization parameters to maintain instrument integrity and ensure patient safety.

  1. What is the warranty coverage for NABTech surgical instruments?

NABTech USA offers a standard warranty for our surgical instruments, covering manufacturing defects and workmanship. The duration of the warranty may vary depending on the instrument type. For specific warranty information, please refer to the product manual or contact our customer support team.

  1. How can I place an order for NABTech surgical instruments?

To place an order, please visit our website and browse our product catalog. Select the desired instruments and quantities, and proceed to the checkout page. Alternatively, you can contact our sales team directly via phone or email to assist you with your order placement.

  1. Can I request a custom modification or design for a surgical instrument?

Yes, we offer custom modification and design services for surgical instruments. If you require a specialized instrument or have specific requirements, please contact our customer support team or reach out to our sales representatives. They will guide you through the customization process and provide you with further information on feasibility, pricing, and lead times.

  1. How can I request a product demonstration or training session?

If you would like to arrange a product demonstration or training session, please get in touch with our sales team. They will work with you to understand your needs and schedule a suitable time for a demonstration or training session. We value the opportunity to showcase the features and benefits of our surgical instruments and ensure you are fully acquainted with their usage.

  1. What should I do if I encounter an issue or problem with a NABTech surgical instrument?

If you experience any issues with our surgical instruments, we recommend contacting our technical support team. They are dedicated to providing prompt assistance and troubleshooting guidance. Please have the instrument model, serial number (if applicable), and a detailed description of the problem ready when reaching out to our technical support team for efficient and accurate support.